In-home Design Consultants
Our team of expert consultants would love to listen to your inspiration, designing a space that brings all your dreams to reality. From valuable function to upscale fashion, our design team has the experience to deliver one-of-a-kind personal service to you, whether you stop in to see us, or invite us right in your home. We are with you from the beginning of your project, all the way through to the end–ensuring your complete satisfaction.
We take the installation of your products very seriously. Our installation team focuses on the details of each project, making sure to take care of finishing details and correct operation. We want you to feel comfortable that we have provided you with the very best installers in the area. Our installers are available to guide you through operation and features before they leave your home. Your positive experience is important to us.
Your Satisfaction is Our Priority
We want to deliver the best experience as you work with us. That’s why we offer the lowest prices around with high-quality, customized materials and fabrics. We stand behind our products with our 10-Year Performance Assurance. We have high standards for customer service, and we guarantee on-time appointments for both design consultations and installations–within a scheduled window of time–or you receive a gift certificate on us. Your satisfaction is our priority. Come experience the Southern Traditions difference.
As an Exciting Windows dealer, we are proud to offer you our 4 – way guarantee!
The Best price anywhere for equivalent quality and service
We assure you that the price you pay will be at or below any competitor. Within 30 days from your order date, if you find the same product, brand, model, and quality, offered to you with equivalent service and installation, just provide a written verification order and your retailer will gladly refund you 100% of the difference.
The Best Quality and Workmanship
We guarantee every window covering product you purchase will be custom fabricated to exacting specifications for the windows in your home. Construction will equal or exceed highest quality industry standards. If you find any discrepancy, notify us within 30 days and we will promptly repair or remake the window treatment to your total satisfaction.
A 10-Year Performance Assurance
We promise that your recommended window fashions purchased from us will provide long-term performance and will withstand all forms of failure of performance. If they should fail to perform as intended within 10 years of the installation date, we will repair it correctly, or allow full prorated credit for unused time* toward purchase of a replacement product of your choice.
We guarantee that your consultant will arrive \on time or within one hour of the appointment time scheduled, and that your installation technician will be on time or within two hours, and that you will be notified of any delay. If your consultant or installation technician does not arrive on time as scheduled, you will receive a $25 Gift Certificate and our sincere apology.
For detailed information, see the Exciting Windows philosophy page